ALLANWIN FLORES

EXPERIENCE

• PRESENT 2024

  IT SUPERVISOR

  ALL CERTIFIED EQUIPMENT TRADING CORPORATION, QUEZON CITY, PHILIPPINES

  Supervised the development of an enterprise-grade e-commerce using WordPress, enhancing online presence.

  Designed and implemented a robust system system architecture while managing a mesh network for optimal performance.

  Implemented and integrated ERP solutions to streamline business processes and improve operational efficiency.

• 2023 2022

  IT & MULTIMEDIA DESIGNER

  MAUQAH TECHNOLOGY LLC, ABU DHABI, UNITED ARAB EMIRATES

  I handled key IT functions such as managing SAP Business One authorizations, processing procurement orders, and providing software and hardware support for PCs, servers, and printers.

  I also oversaw data management, created reports using Dynamics365, assisted in software testing, and contributed ideas to improve team processes. My work included managing macOS and Windows environments, maintaining digital media servers, and ensuring data integrity and system reliability.

  In addition, I performed preventive equipment maintenance, managed inventory and purchase orders, and stayed updated on new technologies.

  I provided responsive internal IT support and helped enhance maintenance and reliability software by coordinating with field teams and the IT department to implement improvements to the SAP PM system.

• 2022 2021

  DIGITAL MARKETING ASSOCIATE

  OMNICLOUDS COMPUTER SYSTEMS & COMMUNICATIONS EQUIPMENT SOFTWARE DESIGN LLC , MEDIA CITY, DUBAI, UNITED ARAB EMIRATES

  I handled graphic and video design tasks, including editing videos using Adobe After Effects, Adobe Premiere Pro, and Filmora 9, as well as creating graphic and animated content using Photoshop, Illustrator, and Canva. I also managed various digital marketing responsibilities, such as maintaining website content and security, developing online marketing strategies, and executing marketing and advertising campaigns.

  Additionally, I reviewed corporate maintenance KPI performance, provided insights for improvement, and collaborated with the team to support sales targets and overall company objectives.

• 2021 2020

  DIGITAL MARKETING COORDINATOR

  ART CENTRAL FOR FINE ARTS & PICTUR FRAMING LLC, AL REEM ISLAND, ABU DHABI, UNITED ARAB EMIRATES

  I designed and developed e-commerce websites using WordPress, integrating systems such as Vend POS and the Telr payment gateway through API connections and JSON-based testing. I managed product updates from Vend POS to WooCommerce, including bulk publishing and updates.

  Additionally, I provided technical support for desktop workstations, printers, and internet issues, while also maintaining and managing multiple websites to ensure optimal performance.

• 2020 2019

  OFFICE MANAGER

  DISTRICT MARKETING LLC, ABU DHABI, UNITED ARAB EMIRATES

  I managed office operations by supervising staff, maintaining systems, organizing procedures, handling correspondence, and overseeing office supply inventories. I coordinated and coached staff, managed schedules and meetings, and ensured confidentiality in all office transactions. I also provided customer service by greeting visitors and managing high-volume phone calls.

  In addition, I handled technical support by designing and developing WordPress websites, troubleshooting hosting, domain, and hardware issues, and assisting end-users with software and system functionality. I managed email systems, created and edited content for social media and marketing campaigns using tools like Filmora9, Photoshop, and Illustrator, and monitored SEO and user engagement. I produced creative content, developed stakeholder relationships, supported accounts management, and assisted in marketing strategies, advertising, and campaign execution.

• 2016 2016

  IT TECHNICAL SUPPORT STAFF

  PUREGOLD PRICE CLUB, INC. - SANTIAGO CITY, ISABELA, PHILIPPINES

  I managed POS operations, including opening and closing servers and terminals, monitoring for runtime errors, and supporting POS migrations. I provided user support, trained new IT staff, and assisted with annual inventory counts. I administered network systems and servers, including Windows 2008 Server, Active Directory, SQL Server, and domain/DNS servers, while maintaining hardware such as cash registers, PCs, and weighing scales.

  I installed, configured, and maintained technical infrastructure, including hardware, software, network systems, biometrics, CCTV, and FTP. I administered the Merchandising Management System (AS400), performed backups, processed sales reports, and analyzed system errors and corrupted transactions. I also configured and monitored LAN/WAN networks, maintained cross-connect panels, diagnosed network issues, and processed and monitored store sales transactions.

• 2015 2014

  ADMINISTRATIVE AIDE 1

  ISABELA STATE UNIVERSITY MAIN CAMPUS - ECHAGUE, ISABELA, PHILIPPINES

  I regularly inspected IT equipment, identified and reported items for condemnation to management, and provided support to office staff. I troubleshooted issues with PCs and laptops and maintained accurate records of all IT equipment and their assigned locations.